Lead Captain

Market Local Indonesia · 📍 Palembang · Diposting 2026-10-11
FULL_TIME⭐ TERVERIFIKASI
Rp 22.000.000 – Rp 31.000.000 per month

Market Local Indonesia is looking for a dynamic and experienced Lead Captain to join our team in Palembang. The Lead Captain will be responsible for leading and managing a team of captains to ensure smooth operations and customer satisfaction. This is a great opportunity for someone who is passionate about customer service and has a strong leadership background.

We offer a competitive salary package, a supportive work environment, and opportunities for professional growth. If you are ready to take on this exciting challenge, we would love to hear from you.

Join us and be part of a team that values innovation, teamwork, and excellence.

📋 Tanggung Jawab Pekerjaan

Tanggung Jawab:

  • Leading and managing a team of captains to ensure smooth operations.
  • Ensuring customer satisfaction by providing excellent service.
  • Monitoring and improving operational efficiency.
  • Ensuring compliance with company policies and regulations.
  • Providing training and development opportunities for the team.
  • Managing schedules and ensuring timely delivery of services.
  • Resolving customer complaints and issues effectively.
  • Representing the company in customer interactions.

    • 🎓 Kualifikasi & Syarat

    Kualifikasi:

  • Minimum 3 years of experience in a leadership role, preferably in the customer service or logistics industry.
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal skills.
  • Ability to work under pressure and meet tight deadlines.
  • Good problem-solving and decision-making skills.
  • Proficient in using basic computer software and tools.
  • Bachelor's degree in a relevant field is a plus.
  • Familiarity with local regulations and industry standards.

    • 🛠️ Keahlian

    <h3>Keahlian:</h3><li>Leadership</li><li>Team Management</li><li>Customer Service</li><li>Problem-Solving</li><li>Communication</li><li>Time Management</li><li>Adaptability</li><li>Conflict Resolution</li>
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