Butler Supervisor - Luxury Villa Hospitality

Join Champaca Villa Ubud, a premier luxury retreat nestled in the heart of Bali’s cultural hub, as a Butler Supervisor. This is a unique opportunity to lead a team of dedicated hospitality professionals in delivering world-class guest experiences in one of Bali's most exclusive villas. As a Butler Supervisor, you'll be responsible for managing a team of butlers and ensuring that every guest's needs are met with the highest level of service and attention to detail.

At Champaca Villa Ubud, we pride ourselves on our commitment to excellence and our dedication to creating unforgettable experiences for our guests. Our villa is a sanctuary of luxury, offering a blend of traditional Balinese hospitality and modern comforts. You'll have the chance to work in a stunning setting, surrounded by lush gardens, traditional Balinese architecture, and breathtaking views of the surrounding mountains.

📋 Tanggung Jawab Pekerjaan

• Manage and supervise a team of butlers to ensure high standards of service and guest satisfaction.
• Coordinate daily operations to ensure seamless guest experiences.
• Train and develop butler staff to enhance their skills and knowledge.
• Ensure compliance with health and safety regulations.
• Oversee the maintenance and upkeep of the villa to ensure it remains in top condition.
• Handle guest inquiries and resolve any issues promptly.
• Work closely with other departments to ensure a cohesive and integrated guest experience.
• Monitor and report on team performance and service quality.

🎓 Kualifikasi & Syarat

• Minimum 3 years of experience in a supervisory role within the hospitality industry, preferably in a luxury setting.
• Proven experience in managing and leading a team of professionals.
• Strong leadership and communication skills.
• Excellent organizational and problem-solving skills.
• Fluency in English and Bahasa Indonesia.
• Knowledge of Balinese culture and traditions is a plus.
• Ability to work in a fast-paced, high-pressure environment.
• Valid driver's license and the ability to drive in Bali.

🛠️ Keahlian

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